ICCM Summit

2014

ADAPT. PREPARE. PROSPER.
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ICCM Summit 2014

For global organizations to thrive, they must be able to leverage the diversity and effectively communicate and work with their counterparts from around the world. The 2014 summit brought thought leaders from academia, government, and global industry together to discuss current issues surrounding cross cultural management and to create unique solutions to real-world problems. Global professionals gained access to leading cross cultural management scholars, and scholars had the opportunity to network with influential professionals and discuss solutions to critical global business challenges.

SUMMIT EVENTS

The summit began with an opening dinner and keynote address, “Translating Science into Practice within Cross Cultural Management.” by Dr. Eduardo Salas. The two days that followed included presentations, discussions, and position papers highlighting potential evidence-based solutions for global management challenges. The summit ended with an inspiring key note presentation from Nancy Coldham, who discussed how cultural sensitivity was making a difference in Rwandan social initiatives. In addition to the informative sessions, the summit participants enjoyed social networking events and a little beach time.

2014 FEATURED SPEAKERS

Dr. Eduardo Salas

Summit Keynote & 2014 ICCM Translation Award Recipient  

Dr. Eduardo Salas is Trustee Chair and Professor of Psychology at the University of Central Florida. He also holds an appointment as Program Director for Human Systems Integration Research Department at the Institute for Simulation & Training. Previously, he was a senior research psychologist and Head of the Training Technology Development Branch of NAVAIR-Orlando. Dr. Salas has co-authored over 300 journal articles and book chapters and has co-edited 15 books. He is on/has been on the editorial boards of Journal of Applied Psychology, Personnel Psychology, Military Psychology, Interamerican Journal of Psychology, Applied Psychology: An International Journal, International Journal of Aviation Psychology, Group Dynamics, and Journal of Organizational Behavior and is past Editor of Human Factors. He is the past president of the Society for Industrial and Organizational Psychology (SIOP) and the past Series Editor for the Professional Practice Book Series. His expertise includes helping organizations on how to foster teamwork, design and implement team training strategies, facilitate training effectiveness, manage decision making under stress, develop performance measurement tools, and design learning environments. Dr. Salas is a Fellow of the American Psychological Association (SIOP and Division 21), the Human Factors and Ergonomics Society.

Dr. Allison Greene-Sands

2014 ICCM Service Award Recipient

Allison Greene-Sands is the Associate Director for Culture for the Defense Language and National Security Office, within the Office of the Under Secretary of Defense for Personnel and Readiness. She is responsible for the research and study plan for the role of culture in Department of Defense (DoD) policy, which entails analysis of DoD culture-related policies, requirements, and capabilities in the operations and planning process. She is currently leading the implementation of a new policy that will institutionalize "Cross-Cultural Competence (3C)" as a core component in training and education for all military and select DoD civilian personnel across the Total Force. Greene-Sands has also worked for multiple non-profit organizations supporting intercultural conflict resolution initiatives in the Middle East, South Africa, Northern Ireland, and Cyprus, and was a doctoral intern at the North American NATO Headquarters (Supreme Allied Command, Atlantic) in Norfolk, VA. She received both her Ph.D. and M.A. in International Studies from Old Dominion University, and holds a B.A. in Philosophy from Dartmouth College. Her research background includes cross-cultural competence, intercultural communication, intercultural bridging in diplomacy, and the impact of the Internet on diplomatic communications. Languages studied include French, Portuguese, Russian, Spanish, and American Sign Language.

Nancy Coldham

Summit Keynote

Nancy Coldham is the founding partner of a leading, privately owned Canadian public affairs consulting firm, The CG Group, which she started in 1981. Her career includes three decades of experience in journalism, public relations and public affairs consulting that include senior positions in federal, provincial and Commonwealth governments. Nancy is a mentor in the International Women’s Empowerment Program that helps women entrepreneurs in Afghanistan and Rwanda. Nancy is also working with a woman-led philanthropic organization focused on women and children in Africa called Beautiful World Canada Foundation. She was formerly president of the Judy LaMarsh Fund, Canada’s equivalent to the American Emily Fund, and led the Women’s MasterMind mentorship program for the Verity Women’s Club in Toronto for a number of years. Nancy has been nominated and won several entrepreneurship awards, including the Markham Board of Trade Business Excellence INNOVATION Award in 2007. Nancy is a regular speaker, presenter and often interviewed on cross-cultural communication, women in leadership, women entrepreneurship and women in politics in Canada and globally.

SUMMIT TESTIMONIALS

"The conference provided a unique opportunity to really focus on cross-cultural management issues – to gain perspective from and to network with a wide range of globally-oriented professionals. Whether your focus is military, public sector, or corporate, this ICCM conference showcased the challenges and opportunities inherent in going global. I look forward to the ICCM conference next year." - Scott Erker, Ph.D.

"I am interested especially in the assessment of 3C. The summit provided me with the opportunity to benchmark the research we (I work as part of a large and creative team) have been doing on 3C for the Army Research Institute; specifically to explore what others are doing in this domain and see if there are any constructs we might have missed in our recently developed framework for 3C. I left both with some work for us to do and an abiding appreciation for the complexities of this domain. But given the people in attendance, I do believe what were once intractable problems, can now be fixed." - Richard D. Roberts, Ph.D.

"As a researcher, the summit reminded me that researchers are biased when developing studies and we are biased in our practices. Therefore, as scientist-practitioners, we need to be more active in involving not only colleagues from abroad when we develop efforts toward developing studies or organizational interventions, but we must also involve the very people we try to help as researchers and practitioners are often far-removed from the experiences the active workers experience." - Sharon Glazer, Ph.D.

“Nancy’s [Coldham] discussion of the absolutely critical nature of considering culture when attempting to increase entrepreneurship within war-torn nations was emotionally poignant and an inspiring reminder that the science and practice of cross cultural management can quite literally change the world for the better.” -Jessica Wildman, Ph.D. (Summit Co-Chair)

As a researcher, the summit reminded me that researchers are biased when developing studies and we are biased in our practices. Therefore, as scientist-practitioners, we need to be more active in involving not only colleagues from abroad when we develop efforts toward developing studies or organizational interventions, but we must also involve the very people we try to help as researchers and practitioners are often far-removed from the experiences the active workers experience.

Summit Program

2014 Program

  • Key Thought Leaders
  • Research Findings.
  • Applied Issues.

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