HUMAN-CENTERED DESIGN INSTITUTE

Acknowledging the Whole System from Design Inception

Abstract. The stark reality is that a system can perform precisely as designed and still fail. Systems cannot continue to be defined as hardware and software that people use. Rather, continued development of intelligent and ubiquitous systems requires that system design start with the goals of the integrated system (as defined by the people in the system) and proceed through the actualization of those goals by the resulting technical entity that develops. From railroads to power grids, operating rooms to the Superbowl, what is a system and how does its design impact its eventual performance in operational use in the real world?

Speaker. Dr. Narkevicius is CEO of Jenius LLC, a woman-owned, veteran-owned small business specializing in Systems Engineering, Human Systems Integration (HSI), and Human Factors Engineering (HFE). She brings diverse training, education and experience to complex programs. She has worked across system development from research to requirements definition, system design and development and test and evaluation. She has also worked across HSI Domains and system implementation providing training development and delivery as well as manpower and personnel definition across sectors from high performance military aviation; civil aviation; rail and road ground transportation; as well as distributed networked social and work interactions, supported decision making, and design of web-based enterprise applications. Previously, she served as an officer in the U.S. Navy. Dr. Narkevicius is a member of INCOSE, the Human Factors and Ergonomics Society, the Ergonomics Society, and Women in Defense. She holds a Ph.D. in Cognitive Psychology from the University of Florida, with master’s degrees in Systems Engineering, Adult Development Psychology, and Special Education – Gifted.

But there is more to life - Jen teaches and performs as a professional harper. She is also a music tour guide sharing Scotland’s music in situ. She merges human factors and music to teach workshops and private lessons to help musicians leverage the strengths of their bodies and minds to improve their performance on and off stage. She is Co-Director of Harp Camp and was the 2012 Up and Coming Tutor at the prestigious Ohio Scottish Arts School. Jen is President, Competition Chair, and a credentialed judge of the Scottish Harp Society of America. Currently certifying as a Certified Music Practitioner she has been privileged to play for Walter Reed Army Hospital, Royal Air Force Kinloss Officers Club, and in Ballindalloch and Delgatie Castle. She blogs weekly on topics that range from touring Scotland with a harp to fulfilling your harper promise on jenthehaper.blogspot.com.

Safety Management in Aviation

Dave discussed developments in Airline and Aviation safety, with a focus on employee reporting and safety oversight.

Speaker. Dave Prewitt is President of Dave Prewitt Consulting, LLC in Melbourne, Florida specializing in safety management system development, improving safety culture, auditing and accident investigation. Dave served as Vice-President Flight Opera-tions at AAR Airlift in Palm Bay, Florida. AAR operates both fixed and rotary wing aircraft on contract around the world.

Dave was named Chief Operating Officer for Rotorcraft Leasing Company, LLC, 9 March 2009. He was responsible for all aspects of the company’s safety, flight, ground, maintenance, and supply chain programs in support of oil and gas operations in the Gulf of Mexico. Rotorcraft operated 125 helicopters over seven states and is the largest privately held Helicopter Com-pany in the world. Before joining Rotorcraft, Dave was Managing Director, Air Safety and Regulatory Compliance at FedEx Express in Memphis. He managed the flight, ground and maintenance safety programs along with Emergency Response Planning for FedEx’s worldwide aviation operations.

Dave was Alaska Airline’s Vice-President for safety in beginning in May 2000. Security was added to his division in the third quarter of 2004 making him responsible for all aspects of the airline’s safety and security programs. Prior to joining Alaska, Dave was Staff Vice President of corporate safety and security at TWA. He oversaw all safety and security activities at TWA’s domestic and international stations and developed an internal audit system for TWA operating departments, including: flight operations, maintenance, inflight and airport operations. He was also involved in the Flight Operations Quality Assurance program with the FAA and TWA management and developed TWA’s accident and incident reporting system, safety infor-mation system and database. Dave joined TWA in 1995 after 28 years in the U.S. Army – He retired as a CW5. He was pro-moted to director of operational safety in at TWA in 1996; became acting director of flight operations safety in 1997 and was promoted to staff vice president of corporate safety and security that same year. Dave is also a pilot and has flown both heli-copters and fixed wing aircraft. He was an Instrument Flight Examiner and Instructor Pilot in both rotary and fixed wing air-craft. In addition to his other duties at TWA he was a first officer on DC-9 aircraft.

Dave served as a founding member on the Board of Directors for the Medallion foundation in 2002 where he remains a Board member and is a past Chairman of the Global Aviation Information Network (GAIN). He also served as the first Industry Co-Chair of the FAA’s Safety Management System Focus Group. Dave was Operations Team Lead on the FAA’s recent SMS ARC. Dave holds a MS in Education from Troy State University and his BS in Aviation Management from Embry Riddle Aeronautical University. He serves as the lead instructor at the USC School of Engineering where he teaches SMS. He holds current ATP, CFI, and Ground Instructor Certificates.

Healthcare -- the Ultimate Life-Critical (and Safety-Critical) System

Abstract. Healthcare seems by definition to be the epitome of a life-critical system, so it seems ironic that safety engineering approaches have yet to be taken in such a large industry (>15% of US gross domestic product), despite its association with large volumes of potentially preventable morbidity and mortality. This session will introduce participants to life-critical issues in healthcare, and contrast the safey issues in an organic system (such as healthcare) with those in engineered safety-critical systems. This has implications both for healthcare, and for conceptions of safety-critical industries.

Speaker. Dr Wears attended Johns Hopkins University for his undergraduate and medical education. His postgraduate training was done at University of Texas – San Antonio, the US Public Health Service, and University Hospital of Jacksonville. He practiced emergency medicine in Jacksonville, FL for about six years before joining the University of Florida faculty. After joining the UF faculty, he obtained a Master’s in computer science to be better equipped for work in systems analysis and improvement using computer technology, and directed the development and implementation of the Florida Poison Control Centers data network. His further training includes a 1 year research sabbatical focused on human factors engineering methods at Imperial College London. Subsequent to that, he obtained his PhD in resilience engineering from Mines ParisTech (Centre de recherché sur les Risques et les Crises, Ecole Nationale Supérieure des Mines de Paris).

He is currently Professor in the Department of Emergency Medicine at the University of Florida, and Visiting Professor with the Clinical Safety Research Unit at Imperial College of London. He serves on the editorial board and as the methods and statistics editor for Annals of Emergency Medicine; he is also on the editorial board of Human Factors and Ergonomics, the Journal of Patient Safety, and the International Journal of Risk and Safety in Medicine.

Dr Wears has been an active writer, researcher, and advocate for patient safety since 1995. He has served on several national task forces on patient safety and chaired one. His research interests include the following areas:

• Human cognitive performance in real-world working conditions
• Engineering resilience into work systems
• Teamwork and microsystem culture
• Organizational behavior and the influence of high level regulatory, economic and social factors on safety.
• Impact of information technology and the work environment on safety and quality in health care organizations

Dr Wears has authored of numerous publications on biostatistics, human-computer interaction, and patient safety. His research has been funded by the Agency for Healthcare Research and Quality, the Robert Wood Johnson Foundation, the National Patient Safety Foundation, the Emergency Medicine Foundation, and the Army Research Laboratory.

Aging: an increasing dimension of Life Critical Systems

Extreme Environments

Abstract. Extremely low or high temperatures, unavailable water and power infrastructure, unbreathable, polluted or lower pressure atmosphere and variable gravity are just few possible properties of extreme environments. Negative impacts of extreme environments on human body are extensively studied but in isolation. Until now we do not have comprehensive definition of extreme environment or the levels of “extremeness“ that would be holistic enough to be applicable in terrestrial conditions, aerospace environment as well as on the high seas platforms. Is it possible to find “Extreme“ standard to all environments and would it be worthwhile trying? By identifying characteristic properties of these environments we may further identify risks to human and find risk mitigation strategies and thus also increase human safety. The mitigation strategies often employed in higher extreme environments (where risk is usually identified and mitigated) are then safely transferred to lower extreme environments. Extreme environments of space in sub-orbit, orbit moon or on planetary body such as Mars pose different risks from those on Earth but human well defines technological adaptors to extend its presence in harshness of space and benefits from space lessons learnt also on Earth. So let’s have a look how to safely build a lunar base!

Speaker. Dr. Doule is appointed assistant professor in the Human Centered Design Institute (HCDi) at Florida Institute of Technology. He is also a founder, co-coordinator and designer of a FP7 funded international research project, a Self-deployable Habitat for Extreme Environments architecture demonstrator for space and earth applications. Dr. Doule is a vice-chair of the American Institute of Aeronautics and Astronautics Space Architecture Technical Committee.

In past he led space architecture research and academic activities and chaired the Space and Society department at the International Space University, Strasbourg, France where he also coordinated number of international and interdisciplinary team project. During his doctoral research he performed his internship at NASA Ames Research Center focusing on Martian Base architecture. His concept design of a suborbital spacecraft interior Silverbird won an Arthur C.Clarke Foundation prize for a unique contribution to a safety of a human spaceflight. Dr. Doule is also active in space architecture outreach. Number of his activities is coordinated through a virtual innovation studio and online design platform called Space Innovations. His research focuses on theory of design, design methods, and architecture with particular focus on extreme environments. Innovative transfer, integration and application of a new space and terrestrial design methods and technologies and integration of space, aerospace and terrestrial domain, to enable faster and more effective project development is a main driver of his research.

He obtained his Ph.D. in Architecture in Extreme Environments from the Czech Technical University Faculty of Architecture in 2010, his M.Sc., Master of Science in Space Management, from the International Space University in 2008, and his M.Arch., Master in Architecture and Urban Planning from the Czech Technical University Faculty of Architecture in 2006.

The Art of Crisis Management - perspectives on industrial accidents

Abstract. While safety approaches for socio-technical systems cover mainly both accident prevention (i.e. prospective, before system boundaries are crossed) and accident analysis (i.e. retrospective, after accidents occur), they somehow leave a gap in between these two stages that corresponds to the accident crisis as-is when-is where-is (i.e. real-time, during the accident). On the other hand, crisis management approaches address higher levels of the local/regional/national/international infrastructures. The current presentation focuses on shared responsibilities of the industrial system manufacturer on one hand and of the industrial system owner and higher organisations on the other hand. The presentation explores current possibilities of tightening the links between these various actors involved in managing the crisis. Furthermore, it addresses multi-level decision-making based on high uncertainty (i.e. complete or partial Station Blackout, reduced means of communication) during the events. Socio-technical safety approaches, crisis management and risk analysis methods are investigated from the perspective of their usefulness and efficiency in such critical situations.

Speaker. At the Human Centered Design Institute/Florida Tech, Lucas Stephane is involved in Cognitive Engineering and more specifically focuses on the integration of Human-Centered Design methods with Information Technologies aiming to improve socio-technical systems' information gathering and sharing within organizations. Lucas Stephane owns a Master of Science in Experimental Psychology and an International Master of Science in Business Intelligence. He has a Certificate of Course Completion in System Safety Engineering delivered by MIT Professor Nancy G. Leveson. He started working as an IT Manager/Analyst and Human Factors Engineer during the late 90s and was involved in the early Java-Corba environment. He continued as a Research Engineer at the European Institute of Cognitive Sciences and Engineering (EURISCO) in France, where he was involved in various projects related to aeronautics, automotive and telecom. Beyond several scientific papers, in 2006 his research in Cognitive Modeling and Eye Tracking was awarded two international patents. Currently he is a Research Assistant and Ph.D. Candidate at the Florida Institute of Technology being involved in the cognitive engineering of instruments and controls dedicated specifically to crisis management in nuclear power plant control rooms.

Robotics for human exploration

Abstract. Future human missions to the Moon, Mars, and other destinations offer many new opportunities for exploration. But, astronaut time will always be limited and some work will not be feasible for humans to do manually. Robots, however, can complement human explorers, performing work autonomously and under remote supervision from Earth. A central challenge, therefore, is to understand how human and robot activities can be coordinated to maximize mission success and scientific return.

Robots can do a variety of work to increase the productivity of human explorers. Robots can perform tasks (survey, inspection, routine maintenance, etc.) that are tedious, highly-repetitive or long-duration. Robots can perform tasks ahead of crew, such as advance scouting, that help prepare for future human activity. Robots can work in support of crew, assisting or performing tasks in parallel. Robots can also perform "follow-up" work, completing tasks designated or started by humans.

In this talk, I will present some of the ways in which the NASA Ames Intelligent Robotics Group (IRG) has been working to improve space exploration. A central focus of our research has been to develop and field test robots that work before, in support, and after humans. Our approach is inspired by lessons learned from the Mars Exploration Rovers, as well as human spaceflight programs, including Apollo, the Space Shuttle, and the International Space Station.

Speaker. Dr. Terry Fong is the Director of the Intelligent Robotics Group at the NASA Ames Research Center. From 2002 to 2004, he was the deputy leader of the Virtual Reality and Active Interfaces Group at the Swiss Federal Institute of Technology (EPFL). From 1997 to 2000, he was Vice President of Development for Fourth Planet, a developer of real-time visualization software. Dr. Fong has published more than a hundred papers in field robotics, human-robot interaction, and robot user interfaces. He received his B.S. and M.S. in Aeronautics and Astronautics from the Massachusetts Institute of Technology and his Ph.D. in Robotics from Carnegie Mellon University.

The Seven Deadly Myths of Autonomy

Abstract. In this talk I will explore some misconceptions surrounding the topic of “autonomous systems.” The immediate catalyst for this essay is a recent US Defense Science Board (DSB) Task Force Report on “The Role of Autonomy in DoD Systems” (DoD). The reference in the title to the “seven deadly myths of ‘autonomous systems’” hearkens back to the “seven deadly sins.” They were so named because of their intrinsic seriousness and because the commission of one of them would engender other acts of wrongdoing. As designers conceive and implement what are commonly (but mistakenly) called “autonomous systems,” they adhere to certain myths of autonomy that are not only damaging in their own right but also, by their continued propagation, because they engender a host of other serious misconceptions and consequences. In this talk I will give reasons why each of these myths should be put to rest once and for all.

Speaker. Jeffrey M. Bradshaw (Ph.D., Cognitive Science, University of Washington) leads the research group developing the KAoS policy and domain services framework for network management and the coordination of human-agent-robot teamwork. His group is collaborating with the NSA-sponsored Federal Digital Policy Management (DPM) Initiative, which has selected the KAoS core ontology as the basis for its future standards efforts. Jeff also co-leads the development of the Luna Software Agent Framework and the Sol Cyber Framework. Jeff has been an Associate Technical Fellow for The Boeing Company; a Fulbright Senior Scholar at the EURISCO in Toulouse, France; a visiting professor at the Institut Cognitique at the University of Bordeaux; is former chair of ACM SIGART; and former chair of the RIACS Science Council for NASA Ames Research Center. He currently serves as a member of the Board on Global Science and Technology for the National Academy of Science and as an external advisory board member of the Cognitive Science and Technology Program at Sandia National Laboratories. He is an Honorary Visiting Researcher at the University of Edinburgh, and is a member of the Graduate Faculty at the Florida Institute of Technology.

Situation Awareness and the Relationship to Functional Allocation

Human Factors Research and Engineering at the FAA

Abstract. Human factors considerations are an enabler of safety and efficiency improvements of the National Airspace System (NAS). Sustaining progress to ensure safety while evolving the NAS toward the Next Generation Air Transportation System (NextGen) represents a tremendous challenge for human factors practitioners. It requires careful, disciplined planning with a balanced portfolio, technological innovation, management and operational excellence, and a long-term, integrated perspective. The presentation will provide an overview of human factors research for flight deck and air traffic control (ATC) domains as well as the integration of human factors engineering in acquisitions and engineering of ATC modernization programs and operations.

Speaker. Paul Krois has managed aviation human factors research and acquisition programs since 1988 and joined the Federal Aviation Administration in 1999. As manager of the FAA Human Factors Division in the NextGen Office of Advanced Concepts and Technology Development, he leads the office in planning the portfolio of research addressing the near term flight deck and air traffic control research needs of the FAA as well as advocating effective human system integration with new systems, technologies and procedures comprising the Next Generation Air Transportation System (NextGen). Paul previously managed the FAA Research Planning Group aligning agency R&D across different lines of business as a corporate portfolio spanning air traffic control, regulation and certification, airports, and energy and environment. He has a doctorate in industrial and organizational psychology from Colorado State University.

Learn more about the FAA Human Factors Division at https://www.hf.faa.gov/hfportalnew/index.aspx

Human- machine cooperation:  an answer to Risk Management in Life Critical Systems 

By Prof Dr Patrick M. Millot (*) (**) 

Abstract. We consider human machine dynamic systems where human activities are mainly oriented toward decision-making:  monitoring and fault detection, fault anticipation, diagnosis and prognosis, and fault prevention and recovery. The objectives combine the human-machine system performances (production quantity and quality) as well as the global system safety. In this context human operators may have a double role:

- (1) a negative role as they may perform unsafe or erroneous actions on the process: procedures based on past expertise are common ways to avoid the human “hazardous and uncontrolled” behaviors,  

- (2) a positive role as they can detect, prevent or recover an unexpected event and its unsafe consequences even if that event is due to an inappropriate decision from another operator or from an automated decision maker: Situation Awareness and the ways to maintain it enhances this role.

Two approaches to these questions are combined in a pluridisciplinary research way : (1) human  engineering which aims at designing dedicated assistance tools for human operators and at  integrating them into human activities through a human machine cooperation, (2) cognitive  psychology and ergonomics analyzing the human activities, the need for such tools, their use and their acceptability.

This talk first focuses on parameters related to the human machine interaction and influencing safety: Level of Automation, system complexity, human complexity dealing with normative behavior and erroneous behavior as well. The concept of cooperation is then introduced as an answer and we propose a framework for implementation. Examples in Air Traffic Control, in Telecommunication networks and Nuclear Power Plant illustrate these concepts.

Keywords. Human cognitive modeling, Level of automation, Level of authority, Decision support system, Human-Machine cooperation, Common Frame of Reference, Situation Awareness, Air  Traffic Control, Nuclear power Plant, Telecommunication

Reference. Millot P., Debernard S., Vanderhaegen F., (2011),  Authority and cooperation between humans and machines. In G.Boy (Ed) Handbook for Human-Machine Interaction. Ashgate Publishing Ltd, Wey Court East, Union Road, Farnham, Surrey, GU9 7PT, England  

Speaker. Patrick Millot received a PhD in Automatic Control (1979) and is Docteur d’Etat es Sciences (1987). He is full Professor at the University of Valenciennes (UVHC) since 1989. He conducts research on Automation Sciences, Artificial Intelligence, Supervisory Control, Human-Machine Systems, Human Reliability with applications to production telecommunication and transport systems (Air Traffic Control, Car Traffic, Trains Metro…). His scientific production covers about 195 publications, collective books, conference proceedings. He has been research supervisor of 37 PhD students and 10 HDR since 1989, reviewer of 51 PhD Thesis and 10 HDR from other universities. He was successively head of the research group “Human Machine Systems” in LAMIH (1987-2004, 25 researchers), head of LAMIH (1996-2005, 222 researchers and engineers) and vice President of the University of Valenciennes (2005-2010) in charge of research. He was visiting Professor at Human Centered Design institute (HCDi) headed by PR G. Boy at Florida Institute of Technology (FIT Melboune FL) for one year (August 2011-June 2012). He is currently co-head with G. Boy of the joint research lab on Risk Management in Life Critical Systems between HCDi/FIT and LAMIH-TEMPO/UVHC funded by the French-American Partner University Fund (PUF) for 3 years (2012-2015).

He was member of the scientific board / Manager of several regional research groups on Supervisory Control (GRAISYHM 1996-2002) on Transport (GRRT since 1987) and head of the ST2 program on Transport System Safety (2001-2006, 80 researchers of 10 labs). He was also member of the French Council of the Universities (CNU 1996-2003), member of the scientific board of the French national research group in Automation Sciences supported by CNRS (1996-2001). Partner of several European projects and networks: 2 Human Capital and Mobility networks 1993-1996, 2 projects since 2002 on Urban Guided Transport Management Systems (UGTMS followed by MODURBAN) 1 project on car driver modeling (ITERATE) and the Network of Excellence EURNEX since 2004. He was IPC member of several International Conferences and Journals, member since 2000 and Vice Chairman since 2009 to 2011 of the IFAC (International Federation of Automatic Control) Technical Committee 4.5 Human-Machine Systems.

(*) Laboratoire d'Automatique, de Mécanique et d'Informatique Industrielle et Humaine, LAMIH CNRS -University of Valenciennes -Le Mont Houy, 59313 VALENCIENNES CEDEX 9 -France

(**) Joint Research lab on Risk Management in Life Critical Systems, HCDi/FIT Melbourne FL, LAMIH/Univ Valenciennes,F

A cross-industry perspective on systems engineering for complex, hazardous, software-intensive systems

Drawing on experience in four distinct industries - petrochemicals, oil refining, power generation, and medical devices, this talk will give an overview of the challenges and opportunities of systems engineering, with a focus on implementing safe and effective automation and human factors.

Speaker. Lane Desborough is Product Strategist for the Diabetes division of Medtronic, Inc. in Northridge California. He is focused on the development of therapies such as the artificial pancreas, connected care technology, and clinician decision support, leveraging his experience in oil refinery automation and smart grid system remote monitoring / decision support. Lane is also applying learning from these other domains to reduce the burden of diabetes through the application of technology to benefit patients, caregivers, healthcare professionals, and society. For example, he recently spent three weeks volunteering in Chennai, India, where he applied his experience in data mining to improve the detection, diagnosis, treatment, and follow-up of gestational diabetes.

Lane received engineering degrees from the University of Waterloo and Queen’s University. Prior to joining Medtronic in 2010, he spent 18 years working for Nova Chemicals, Honeywell, and General Electric. He lives with his wife and three children in Thousand Oaks, California and enjoys running and sailboat racing.

Automated Reasoning and Human-Machine Interaction and Related Research Questions 

The themes of the “Automated Reasoning and Human-Machine Interaction” research group of the LAMIH Lab (University of Valenciennes, France) will be briefly described. Several research questions about methods and models for HCI design and evaluation will be presented, as well as research efforts currently ongoing in the filed.

Speaker. Christophe Kolski has obtained his Ph.D in 1989. He is professor in Computer Science at the University of Valenciennes (France) and head of the “Human-Computer Interaction and Automated Reasoning” research theme in the LAMIH.

He is involved in several research networks, projects and associations and is a referee for many scientific journals and conferences. He was the president of the organization committee of the CADUI'2002 conference, co-president of the scientific committee of the IHM'2003 & ERGO-IA'2006 conferences, co-organizer of several workshops. He is specialized in human-computer interaction, software engineering for interactive systems and intelligent interface design. Currently he is particularly interested by: information entry by users with cerebral palsy (and also more generally in healthcare domain); tangible interaction & distributed user interfaces; complex system resilience with HCI point of view.

Christophe Kolski has directed or co-directed 24 doctoral thesis (three other are in progress). He is author, editor or co-editor of several books, author or co-author of about 60 articles in international and national journals, and also of many communications in conferences. He has edited recently two books: “Interaction homme-machine dans les transports - personnalisation, assistance et informations du voyageur » (in French, Hermes Science Publications, Paris, ISBN 978-2-7462-3010-1, 2010) and “Human-Computer Interactions in Transport (ISTE Ltd and John Wiley & Sons Inc., ISBN 978-1848212794, 2011).

For more details:

http://www.univ-valenciennes.fr/LAMIH/membres/kolski_christophe

The International Space University is proud to announce that during its 9-week Space Studies Program (SSP), participants will be able to attend a TEDx Event. TEDxISU will be held on

July 6, 2012 — 8:00am-12:30pm EDT

at the Gleason Center for the Performing Arts
Florida Institute of Technology (FIT).

Note 1. Deadline for registration: July 1st, 2012.

Note 2. SSP12 participants, chairs, lecturers, TA and staff must identify themselves in the Affiliation box. 

TED started out in 1984 as a non-profit devoted to Ideas Worth Spreading. The main stream is to bring together people from three worlds: Technology, Entertainment, and Design. TED holds annual conferences in Long Beach, Palm Springs and Edinburgh UK.  TED includes the award-winning TEDTalks video site, the Open Translation Project and TED Conversations, the inspiring TED Fellows and TEDx programs, and the annual TED Prize.

During TEDxISU, leaders from the Space Community address how the power of ideas in technology, entertainment, and design influences and inspires their work in Space.  The audience will be a mixture of leaders from the Space industry, participants of the ISU SSP12 session, host site personnel from FIT and NASA, local Space Companies, and the general public.

TEDxISU theme this year is 'Open Source Space', how the power of new ideas can drive whole new paradigm shifts in our society. TEDxISU 2012 focuses on how Space is of Service to Humanity and the Environment; that is, how our work in Space makes life better down here on Earth. This will be the first joint TEDx event for ISU, NASA’s Kennedy Space Center, and FIT.

The speakers are:

• Dr. Peter Diamandis. Chairman and CEO of the X PRIZE Foundation and is also one of the Founders of ISU, SU, and SEDS.
• Michael Potter. Founder of Geeks Without Frontiers and is a multi award winning producer and director (Orphans of Apollo), and ISU Alumni (first ISU SSP in 1988).
• Ron Garan. NASA Astronaut Col Ron Garan is a veteran of two space flights with over 100 days in orbit.
• Brian Rishikof. CEO of Odyssey Space Research and an ISU Alumni.
• Dr. Sarah Jane Pell. An artist and a commercial diver, a TED Fellow and an Alumni of the ISU SSP (06).
• Dr. Thomas Painter. A leading Climatologist from NASA's Jet Propulsion Laboratory.
• Davy Knowles. Rhythm & Blues guitarist extraordinaire.
• Dr. Michael Simpson. Executive Director of the Secure World Foundation.
• Cynda Collins Arsenault. Co-Founder, Chairman of the Board, and President of Secure World Foundation.
• Dr. Joseph Ritter. University of Hawaii's Institute for Astronomy.

TEDxISU site on TED.Com.

Managing Long-term Research and Innovation in SESAR

Abstract. SESAR (Single European Sky ATM Research) has recognised the necessity to invest in long-term research and innovation and created WP-E. Clearly, managing innovation is a tricky great challenge, especially in air traffic management where the average duration of the innovation life cycle is around 20 years. Other industries have studied innovation management as a discipline and found some answers which might be applicable to air traffic management. The talk consist of two parts: the first part will present some aspects and examples of innovation management from a management perspective and discuss to which degree they might be applicable to ATM (Air Traffic Management); the second part describes SESAR Long-term and innovative research and how we hope we have addressed some challenges of innovation management.

Speaker. Dirk is presently leading SESAR SWP E.02 (Long-term and Innovative Research Projects) at the EUROCONTROL Experimental Centre in France where he has been working in various functions since 2000. Previously, he was working at the DLR Institute of Flight Guidance. As an aerospace engineer Dirk holds a diploma from Aachen Technical University and a PhD from the Armed Forces University of Munich.

PROGRAM

Note. Attendance to this workshop is mandatory for all PhD students in HCD who are registered for their comprehensive exam this Spring term.

Wednesday March 14th

Morning: Enhancing human-error tolerance

• 9:00-10:30  Enhancing error-tolerance and error-resistance: a way for the management of risks in life-critical systems? Patrick Millot, PR, LAMIH-CNRS-University of Valenciennes, France, visiting Professor at HCDi-FIT
• 11:00-12:30  Human-Machine cooperation for Life-Critical System. Serge Debernard, PR., LAMIH-CNRS-University of Valenciennes, France
• 12:30-2:00  Lunch

Afternoon: Enhancing human error-tolerance

• 2:00-3:30  Human-Machine Cooperation Modelling for dynamic adaptation of Life Critical Systems Control. Marie-Pierre Pacaux-Lemoine, Research Engineer, LAMIH-CNRS-University of Valenciennes, F
• 4:00-5:30  Design of Interactions between Drivers and Driver Assistance Systems. Toshiyuki Inagaki, PR, University of Tsukuba, Japan
• 5:30-6:00  Open discussion

Thursday March 15th

Morning: Security and Multi-agent systems

• 8:00-9:30  Risk Management in Highly Autonomous Systems. Jeffrey M. Bradshaw, Senior Research Scientist, IHMC, Pensacola, USA
• 10:00-11:30  Risk assessment and mitigation for unintended information disclosure. Marco M. Carvahlo, HCDi-FIT, Melbourne, USA
• 11:30-1:00  Lunch

Afternoon: Enhancing human error-resistance

• 1:00-2:30  Towards Model Based Automation. Morten Lind, PR, TU Denmark, Copenhagen, Denmark
• 3:00-4:30  Dissonance engineering for risk analysis: a theoretical framework. Frederic Vanderhaegen, PR, LAMIH-CNRS-University of Valenciennes, France
• 4:30-5:00 pm  Open discussion

Friday March 16th

Morning: Enhancing human error-resistance (continued)

• 8:00-9:30  Cognitive simulation of drivers’ decision making process based on Situational Awareness dynamic modelling. Thierry Bellet, Researcher IFSTTAR (LESCOT), Bron, France
• 10:00-11:30  Dealing with the unexpected and crisis management. Guy A. Boy, HCDi-FIT, Melbourne, USA
• 11:30-12:00  Wrap-up

This workshop is organized by the Human-Centered Design Institute, Florida Institute of Technology, in collaboration with LAMIH, CNRS-University of Valenciennes, France

Risk management deals with prevention, decision-making, action taking, crisis management and recovery, taking into account consequences of unexpected events. We are interested in ecological processes, human behavior, as well as control and management of life-critical systems, potentially highly-automated.

Three main attributes define life-critical systems, i.e., safety, efficiency and comfort. They typically lead to complex and time-critical issues. They belong to domains such as transportation (trains, cars, aircrafts), energy (nuclear, chemical engineering), health, telecommunications, manufacturing, and services.

Topics are related to risk management principles, methods and tools, and include (but not limited to):

- Situation Awareness and Impact of new technology

- Reliability assessment: human errors as well as system failures

- Emotions

- Procedures, system monitoring, control and management

- Socio-organizational issues of crisis occurrence and management

- Cooperative work including human-machine cooperation and CSCW

- Responsibility and accountability: task and function allocation, authority sharing

- Interactivity, networking and management evolution

- Lessons learned for Human-Centered Design

Participants to this workshop will produce a paper that will be further integrated within a collective book.

Lecturers:

Thierry Bellet (INRETS-Lyon, F) Psychologist, Car driving, Assistance tools

Guy A. Boy (FIT and NASA, USA) HCD, aerospace engineering, NPP, ATM

Jeff Bradshaw (IHMC, USA), multi-agent systems, security

Marco Carvalho (FIT, USA) Computer Sciences, Knowledge representation

Serge Debernard (LAMIH Valenciennes, F) Engineering, ATM, Car Driving

Toshi Inagaki (Tsukuba, J) Engineering, Car driving, Assistance tools

Morten Lind (TU Denmark, DK) Engineering, manufacturing, large systems modeling

Patrick Millot (FIT, USA and LAMIH Valenciennes, F) Engineering, ATM, car driving, trains, NPP

Marie Pierre Pacaux-Lemoine (LAMIH Valenciennes, F) Engineering, robots, car driving

Fred Vanderhaegen (LAMIH Valenciennes, F) Engineering, trains, ATM

System Simulation Application to Complex Space Mission Design

Abstract. Overview of NASA System Simulation, including State of the Practice in NASA Modeling & Simulation; including the successes it has enabled, its role across the Constellation Program, with specific detail on simulations supporting other simulations.

Speaker. Michael Conroy joined NASA in 1983 as a co-op in the Expendable Vehicle Program. His career spans multiple NASA programs and projects including:

• Experiment Integration and System Development for the Space Lab program
• NASA-wide procurement of desktop computers
• Standardized Automated Test Equipment (ATE) for Space Shuttle Avionics
• Large-scale computer system development
• Computational Analysis
• Design and System Operations and Lifecycle Simulation
• Advanced Technology Development and Deployment
• Advanced Simulation Technology Development and Deployment, including Simulation Management for NASA’s Constellation Program

Recent efforts include leadership of: NASA Exploration Ground Operations Simulation Initiatives, Exploration Data Presentation and Visualization, Constellation Modeling and Simulation, advanced tool and capability deployment across NASA and the recognition of Advanced Modeling and Simulation Technologies as an IT technology. These efforts are directed towards providing NASA the tools, capabilities and expertise necessary to develop the next generation of manned spacecraft as well as the key infrastructure elements necessary to ensure success.

His current portfolio includes: the Exploration Visualization Environment (EVE), the SAID (Strategic Analysis and Integration Division) Collaborative Environment, Portfolio Management for SAID Kennedy activities and Advanced Simulation Methods and Technology management for the IT and Communications Directorate at the Kennedy Space Center.

Mr. Conroy is a founding member of the Kennedy Space Center, Center for Life Cycle Design working to integrate system engineering processes, advanced modeling and simulation and distributed collaboration technologies into an effective design and development environment suited to enabling distributed, multi-decadal projects.

Lecture 1: Principles of organization and work design - Strategies for managing uncertainty

Abstract. Specialization and coordination as fundamental questions of organization design; current approaches to work design; links between organizational and work design; ways to enable organizations and individuals to effectively handle uncertainties in work processes.

Lecture 2: KOMPASS - A method for analyzing and designing work processes

Abstract. Socio-technical design principles; design criteria for human-technology interaction, individual work tasks, and work systems; application of KOMPASS in analyzing and designing work processes; practical exercise using KOMPASS.

Speaker. Dr. Gudela Grote has been a Full Professor of Work and Organizational Psychology at the Department of Management, Technology, and Economics at the ETH Zurich since 2000. Before that she was an Assistant Professor (since 1992) and an Associate Professor (since 1997). Prof. Grote studied psychology at the University of Marburg and the Technical University in Berlin. She was a Ph.D. student from 1984 to 1987 at the Georgia Institute of Technology, Atlanta, and received her doctorate with a dissertation on the situational specificity and consistency of achievement motivation. Since 1988 she has continued her research at the ETH Zurich. The main objective of her research is to provide psychologically based concepts and methods for integrative job and organizational design, taking into consideration the changing technological. economic and societal demands and opportunities. Her special interest is the increasing flexibility and virtuality of work and the consequences for the individual and organizational management of uncertainty. Application fields for Prof. Grote's research are e.g. the design of high-risk work systems, intra- and interorganizational planning, support for individual employability as well as learning and cooperation in distributed teams. Prof. Grote is member of the ETH's Ethics Committee and the Swiss Federal Nuclear Safety Commission.

Human Factors Challenges in the Next Generation Air Transportation System (NextGen)

Abstract. The Next Generation Air Transportation System (NextGen) poses unprecedented changes to the roles and responsibilities of aviation actors as well as in allocations of functions between human operators and automation. New programs have been established to address the human factors and human performance challenges posed by NextGen for pilots, controllers, and other actors in the National Airspace System. The presentation will address how programs are addressing these challenges for the flight deck, air traffic control, and for the integration of humans and systems.

Speaker. Paul Krois has managed aviation human factors research and acquisition programs since 1988 and joined the Federal Aviation Administration in 1999. He is the Program Director of the Human Factors Research and Engineering Group located in Washington, D.C. This office is responsible for planning the portfolio of flight deck and air traffic control research addressing the near term safety and capacity needs of the FAA as well as ensuring human-system integration in engineering, development and implementation of technologies, concepts, and procedures comprising the Next Generation Air Transportation System (NextGen). Paul previously managed the FAA Research Planning Group aligning research goals and programs involving human factors, aircraft safety, airports, air traffic management, and energy and environment research in the National Aviation Research Plan. He has a doctorate in industrial and organizational psychology from Colorado State University.

Aiding the Human Contribution to Safety in Aviation

Abstract. In emergency situations, the pilot of an air transport aircraft must quickly make a decision involving complex dynamics around aircraft guidance and control. Flightdeck automation has, in theory, the computational power and sensing to inform these decisions. However, such automation also has incomplete information about the situation, and thus its responses can be inappropriate in some situations. This talk will discuss studies of pilot decision aiding in the tasks of path planning in emergency situations and of collision avoidance. An optimal decision in either task requires extensive dynamic analysis. Multiple conflicting information sources are available to the pilots in these situations, and the constraints on acceptable flightpaths can vary. The talk will discuss results of piloted flight simulator evaluations, analysis of operational data, and directed laboratory tasks. The concept of 'automation bias,' in which the presentation of an automated recommendation inherently biases pilot decision making, will be discussed as a significant obstacle in establishing joint human-machine performance which is greater than the performance of automation or pilot alone.

Speaker. Amy Pritchett is currently the David S. Lewis Associate Professor, Georgia Tech School of Aerospace Engineering, with a joint appointment in the Georgia Tech School of Industrial and Systems Engineering. Before joining the faculty at Georgie Tech, she received her SB, SM and ScD from the Massachusetts Institute of Technology in Aeronautics and Astronautics. She has also served term appointments as a Senior Research Fellow of the Delft University of Technology in the Netherlands and as Director of NASA's Aviation Safety (Research) Program, in which capacity she also served on the White House Office of Science and Technology Policy sub-committee authoring the National Aeronautics Research Plan, and on the Executive Committee of the Commercial Aviation Safety Team, winner of the 2008 Collier Trophy. She is also the recipient of the AIAA Lawrence Sperry Award for top young Aerospace Engineer, has an AIAA scholarship named after her, and has received the RTCA William E. Jackson award.